Privacy Policy

This Privacy Policy ("Policy") is issued by slot77 ("the Company", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://slot77.cam ("the Platform"). This Policy applies to all Users who register an account, visit the Platform, or otherwise interact with our services, regardless of the device or network used to access the Platform.

We recognize that privacy is a fundamental right. slot77 is designed to collect only the data that is genuinely necessary to deliver our services, verify your identity, process your transactions, and keep your account secure. We do not sell your personal data to third parties for marketing purposes. We do not share your information with advertisers outside the scope of this Policy.

By registering a slot77 account, making a deposit, or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to close your account.

1 Definitions

The following terms carry the meanings defined below throughout this Policy:

2 Data We Collect

slot77 collects Personal Data across several categories, depending on how you interact with the Platform. The categories and specific data points we collect are as follows:

2.1 Registration & Account Data

• Full legal name as it appears on your government-issued identity document
• Date of birth (required to verify you are 21 years of age or older)
• Email address and chosen username
• City and country of residence (e.g., Jakarta, Surabaya, Bandung, Medan, Bali)
• Mobile phone number
• Account password (stored in hashed, non-reversible format — never in plain text)

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Indonesian National Identity Card / KTP, Passport, or Driver's License / SIM)
• Proof of residential address (e.g., utility bill, bank statement dated within 90 days)
• Facial recognition selfie or liveness-check image, used solely to verify that the identity document belongs to the account holder
• Tax identification number (NPWP) where required for large-value transactions

2.3 Financial Data

• Bank account name, account number, and bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, or others) used for deposits and withdrawals
• E-wallet account identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja transactions
• Transaction history: deposit amounts, withdrawal amounts, dates, and processing status

2.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, browser version, and screen resolution
• Session timestamps, pages visited, features used, and click-path data
• Betting history, game session data, wager amounts, and game outcomes

2.5 Communications Data

• Content of live chat, email, and WhatsApp support conversations with our team
• Feedback forms, dispute records, and complaint correspondence

3 How Data Is Collected

slot77 collects your Personal Data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automatically — through cookies, server logs, analytics tools, and device fingerprinting technologies as you navigate the Platform.
• From third parties — identity verification agencies and fraud-screening services may return verified or flagged data to us as part of the KYC and anti-money-laundering process. Payment processors confirm transaction outcomes. Where permitted, we may receive limited data from referring affiliate partners for commission-tracking purposes.

4 How We Use Your Data

slot77 uses the Personal Data we collect strictly for the following purposes. We do not repurpose your data beyond these stated uses without seeking renewed consent where required by applicable law.

You may withdraw consent for promotional communications at any time by contacting support. Withdrawal of consent for promotional communications does not affect our ability to send essential transactional messages related to your account.

5 Legal Basis for Processing

slot77 processes your Personal Data on one or more of the following legal bases:

• Contractual necessity — processing is required to deliver the services you have signed up for, including account management, game access, and payment processing.
• Legal obligation — processing is necessary to comply with applicable anti-money-laundering regulations, KYC requirements, and financial reporting obligations.
• Legitimate interests — processing is necessary for our legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided those interests are not overridden by your fundamental rights.
• Consent — for processing that is not strictly necessary for service delivery, such as sending promotional offers, we rely on your expl icit opt-in consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

slot77 does not sell, rent, or trade your Personal Data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it with the same level of care we apply internally.

6.1 Payment Processors

To facilitate deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja, we share the minimum necessary financial and account data with our licensed payment processing partners. These partners are bound by their own regulatory obligations and data protection agreements.

6.2 Identity Verification Providers

KYC document data and facial recognition images are transmitted to contracted third-party identity verification services for automated and, where required, manual review. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose other than verification on our behalf.

6.3 Game Software Providers

Game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft receive a pseudonymous player identifier and session token to deliver game content. These providers do not receive your full name, bank details, or identity documents.

6.4 Regulatory and Law Enforcement Authorities

We may disclose Personal Data to competent authorities where required to do so by applicable law, court order, or lawful governmental request. We will notify affected Users of such disclosures where we are legally permitted to do so.

6.5 Fraud Prevention and Security Services

Technical and usage data may be shared with cybersecurity and fraud-screening partners to detect account takeover attempts, bot activity, multi-accounting, and money-laundering patterns. These partners act as Data Processors under binding agreements with slot77.

6.6 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of slot77's assets, User data may be transferred to the acquiring entity. In such an event, we will notify registered Users via email prior to any transfer and will ensure the receiving party is bound by privacy obligations no less protective than those in this Policy.

7 Cookies & Tracking Technologies

The slot77 Platform uses cookies and similar tracking technologies to maintain session state, remember your preferences, detect fraud, and analyze Platform usage. The categories of cookies we deploy are as follows:

Most modern browsers allow you to control or disable cookies through their settings menus. Please note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Analytics and functional cookies can be disabled without affecting your ability to access your account.

8 Data Retention

slot77 retains your Personal Data for as long as your account remains open and active, and for a defined period thereafter, as required by applicable legal and regulatory obligations. Our standard retention periods are:

• Account and registration data: Retained for the lifetime of the account, plus a minimum of five (5) years following account closure, in line with international anti-money-laundering record-keeping standards.
• KYC documents: Retained for a minimum of five (5) years from the date of verification or the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years to satisfy financial audit and regulatory reporting obligations.
• Support communications: Retained for three (3) years from the date of the interaction, or until the resolution of any related dispute, whichever is later.
• Technical / session logs: Retained for twelve (12) months for security and fraud investigation purposes, then anonymized or deleted.
• Marketing consent records: Retained for as long as you remain opted in, plus three (3) years following opt-out, to demonstrate compliance.

Upon the expiry of the applicable retention period, your Personal Data will be securely deleted or irreversibly anonymized so that it can no longer be attributed to you.

9 Data Security

The security of your Personal Data is a core operational priority at slot77. We implement a layered security architecture that includes the following controls:

• 256-bit SSL/TLS encryption on all data transmissions between your browser or app and our servers.
• Encrypted storage for all sensitive data at rest, including KYC documents and financial records.
• Bcrypt password hashing — your password is never stored in plain text or in a reversible format.
• Multi-factor authentication (MFA) available for all accounts; strongly recommended for Users who access the Platform from multiple devices.
• Role-based access controls that limit which internal staff members can access which categories of User data, on a strict need-to-know basis.
• Regular independent security audits and penetration testing conducted by certified third-party security specialists.
• 24/7 intrusion detection monitoring to identify and respond to unauthorized access attempts in real time.

Despite these measures, no system is entirely immune to security incidents. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, slot77 will notify affected Users without undue delay, providing details of the nature of the breach, the data affected, and the steps we have taken to contain it. Security-related concerns should be reported immediately to [email protected].

10 Your Privacy Rights

As a User of the slot77 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request". We will respond within thirty (30) calendar days of receiving a valid request.

Please note that certain rights may be limited where we are required by law to retain data, or where exercising the right would prejudice the prevention, detection, or investigation of fraud or other criminal activity.

11 Minors & Age Restriction

The slot77 Platform is strictly prohibited for persons under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. Age verification is a mandatory step in the account registration process, and we may request KYC identity documents at any time to confirm that a User meets the minimum age requirement.

If we discover or reasonably suspect that a User is under the age of 21, we will immediately suspend the account, initiate an investigation, and where confirmed, permanently close the account and return any deposited funds (net of any winnings generated while underage, which will be forfeited). If you believe that a person under 21 has registered an account on the Platform, please report this immediately to [email protected].

12 International Data Transfers

slot77 operates internationally, and your Personal Data may be processed by our servers and service providers located outside of Indonesia. Where such transfers occur, we take the following steps to ensure that your data receives an equivalent level of protection to that required in your home jurisdiction:

• We enter into Data Processing Agreements with all third-party processors that include standard contractual clauses governing international data transfers.
• We conduct due diligence on the data protection practices of all third-party partners before engaging them as processors.
• We maintain a current register of all third-party Data Processors and the categories of data shared with each.

By using the slot77 Platform, you acknowledge and consent to the transfer of your Personal Data to servers and processors located outside Indonesia, subject to the safeguards described above.

13 Changes to This Policy

slot77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. The effective date at the top of this page will be updated whenever a material change is made. We will notify registered Users of material changes by sending an email to the address associated with your account and by displaying a prominent notice on the Platform for a minimum of fourteen (14) days following the update.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure by contacting our support team.

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way slot77 handles your Personal Data, please contact our Data Protection team using the details below:

• Email: [email protected]
• Subject line: "Privacy Policy Enquiry" or "Privacy Rights Request"
• Live Chat: Available 24/7 on the Platform
• Response time: Within 30 calendar days for formal privacy rights requests; within 6 hours for general enquiries via email; under 60 seconds via live chat

Support is available in both English and Indonesian. Native Indonesian-speaking agents are available during WIB peak hours (08:00–23:00 WIB, UTC+7). If you are dissatisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.